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Frequently asked questions - HUTG Masia Can Constans

Can dogs stay with us in the house?

Answer: Yes, we allow dogs to stay in our house.

Is there a problem with bringing a dog?

Answer: No, there is no problem in bringing your dog to our rural house.

Does the outside garden have some sort of fence to prevent dogs from escaping or accessing other gardens?

Answer: Yes, we have a fence in the outside garden to ensure the safety of the dog and prevent it from escaping.

Do we allow large pets?

Answer: Yes, we accept large pets in our rural house.


For other dog-related questions, our policy is as follows:

We do not charge for up to two dogs, from the third dog an additional €5 will be charged. Also, we ask our guests not to leave their dogs off-leash outside the Masia, as some people are afraid of them, and there may be more dogs and to avoid leaving them alone in the house for long periods to avoid disturbing the neighbors.


We would like to know the condition of the surrounding roads and whether snow chains are required to access the property.

Answer: We recommend that you check the condition of the roads, as machines often pass by to clean them. However, it is advisable to carry snow chains in the vehicle, as the weather can be unpredictable.

is there snow?

Answer: We suggest you check the weather conditions to see if there is snow during your stay.

Is there Wi-Fi and TV in the house?

Answer: Yes, we offer Wi-Fi connection and television in our rural house.

Is the internet connection good? We need a stable connection to work and make video conferences.

Answer: Currently, the internet connection is excellent. We have upgraded our infrastructure and switched to a fiber connection, which has been greatly appreciated by our customers. You will be able to work and make video conferences without problems.

Is it possible to get to the Masia by public transport if we don't have a car? Is there good communication?

Answer: Yes, you can get to the Masia using the train service to Ribes de Freser and then take the cog that will take you to Queralbs. From there, there is a path that will take you directly to our rural house. In terms of services, in Queralbs there are two bars, a hostel and a grocery store where you can find everything you need.

Can extra beds be added?

Answer: Yes, we have a puff that turns into a bed and a sofa bed in the dining room where you can sleep.

Do we have a crib ?

Answer: Yes, we have a travel cot.

Do the houses have a terrace?

Answer: Yes, all our houses have a small private terrace and some also share common areas.

Is there an option to consider long-term rentals on this property or another one you own?

Answer: No, we currently only rent our house for the day and do not offer long term stays.

What is the cancellation policy?

Answer: We recommend that you consult our cancellation policy on our website. However, as a summary, the conditions are as follows:

  • More than 15 days before the reservation date: 100% refund of the amount.
  • Between 15 and 7 days before the reservation date: refund of 30% of the amount.
  • 7 days or less before the reservation date: no refund will be given.

We hope we have answered all your questions. If you have any additional questions, please do not hesitate to contact us. We will be happy to help you!